Location: UAE , Dubai
Work Title: Customer Service Representative
Working Period: Full Time
Al Masarat LLC is eager to report an opening for a Customer Service Representative. This job is essential for keeping up with our elevated expectations of client fulfillment. The ideal competitor will succeed in taking care of client cooperations, settling issues productively, and guaranteeing a positive encounter for each client.
As a Customer Service Representative, you will be liable for overseeing client requests, tending to protests, and giving data about our administrations. Your objective will be to convey extraordinary help and guarantee that each client collaboration mirrors the quality and responsibility of Al Masarat LLC.
Answer approaching client calls and answer messages with impressive skill and effectiveness.
Address and resolve client issues, objections, and requests as quickly as possibly.
Give exact data about our administrations and help clients with their requirements.
Archive client connections and criticism utilizing our CRM framework.
Team up with interior groups to determine complex issues and guarantee consumer loyalty.
Process requests, returns, and updates to client data as required.
Keep up with forward-thinking information on our administrations and industry patterns to offer informed help.
Secondary sor same; further training or confirmations in client care is profitable.
Past involvement with a client support job or call focus climate liked.
Superb relational abilities, both verbal and composed.
Solid critical thinking skills and scrupulousness.
Capability in CRM frameworks and Microsoft Office Suite.
Capacity to deal with different undertakings and work really in a speedy climate.
Uplifting outlook and obligation to conveying uncommon client assistance.
In the event that you are excited about giving first rate customer support and need to join a committed group at Al Masarat LLC, we urge you to go after the Customer Service Representative job.
